He has worked across multiple sectors, advising senior and board-level executives on reputational risk at blue chip companies in the U.K. and internationally.
Ben has more than 20 years’ experience in corporate affairs, financial communications, crisis communications and reputation management. He has worked across multiple sectors, advising senior and board-level executives on reputational risk at blue chip companies in the U.K. and internationally. He also has great experience of leading multinational, multidisciplinary programmes for clients and has a particular focus on crisis management.
As a former broadcast journalist and having started his communications career in-house, Ben has subsequently spent most of his career in consultancy: firstly as a Partner at Penrose Financial, then as Group Managing Director at H+K Strategies and prior to Kekst CNC as Managing Partner at Instinctif Partners responsible for the Corporate and Financial Services teams, advising clients in both the corporate affairs and capital markets areas.
Ben has a BA (Hons) in English Language and Literature from the University of Newcastle-upon-Tyne and a Diploma in Broadcast Journalism from John Moores University in Liverpool. He is a regular speaker on crisis and reputation management issues.
Q&A with Ben
Describe your typical day.
I don’t have a typical day – every day is different. That’s what I like most about my role at Kekst CNC. My days can vary between client meetings across a range of sectors from investment, economics, architecture, law or chemicals, to dealing with a cyber crisis, preparing a conference speech, working on a transaction or planning our next marketing event.
What advice do you have for aspiring Communications professionals?
Be curious. Ask questions. Read or watch news. Never turn down an opportunity.
What are the major industry challenges in the next 3 to 5 years?
At a macro level I am quite bearish about the economic environment both for financial and political reasons which will put pressure on all consultancy business models. Despite that and the evolving competitive marketplace, our challenge remains the same which is to make sure we have the best people with the right tools, skills and experience to help our clients solve their most difficult communications issues. We must remember, as I think we do at Kekst CNC, that our business should always be driven by client need.
What has been the biggest change in the industry since you started working?
Email. I don’t miss distributing press releases by fax or post! Though email has its downsides of course!
Which gadget could you not live without?
It’s not an original thought but my iPhone.