Dominic Reynolds

Senior Consultant

Insights

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Blog

Executive Apologies: Risk, Opportunity, or Relic?

In today’s high-stakes media landscape, executive apologies are evolving—from strategic tools to potential liabilities. This piece explores how leaders like Jamie Dimon and Shirine Khoury-Haq are reshaping the apology playbook, balancing authenticity, accountability, and brand voice. Whether spoken by a CEO or delivered through clever branding, the best apologies share one trait: they rebuild trust.

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Blog

Navigating Succession - Without the Drama

Leadership changes are inevitable. But done well, they can strengthen a company’s reputation. Done poorly, they can unravel years of hard-won trust. From headline-making exits to quiet successions, this edition unpacks what actually works when leaders step in—or step down.

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Blog

Is Donald Trump Changing the Way Leaders Speak?

The next time you hear a leader interviewed, don't be surprised if you can hear an echo of the man in the White House. Whether Trump is the cause or a symptom, in this edition of Impact Insights, we explore the ripple effects of the new administration’s rhetoric: who is mirroring it, how they’re doing it, and why some businesses might need to adjust their communications strategies.

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