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What will the future of work look like in the aftermath of this pandemic? How has and will COVID-19 impact employees’ behaviour? What are the expectations and demands for employers? These are some of the questions we discussed on our panel event, drawing on the findings of our global COVID-19 public opinion survey and the perspectives of our Kekst CNC experts.
The fifth Kekst CNC international tracking survey shows that in many countries business continues to be seen as having responded more effectively to the pandemic than government. However, there are signs that this faith in business may be declining after a very strong performance in the first months of the pandemic. Employees' priorities over the next three months are focused on pay, keeping their job, and health and safety measures. However, mood matters too, with the top demand from German employees being to build a feeling that senior executives and employees alike are all in this together. Employers will need to bear this in mind as they look to take their employees with them through the autumn and winter months.
The fourth edition of our international COVID-19 Opinion Tracker shows that the public’s view of business is showing signs of deteriorating. Throughout the first three months of the tracker, business has performed well in the public’s eyes. It has been seen as stepping up during the crisis, and is perceived as having handled the pandemic well. Though this still stands, business brands are in a delicate position as the focus shifts to lay-offs and economic damage. The survey also found that employees who have returned to their workplace across the globe say they had a better experience than expected, that it was more safe than expected, that they were more productive than they expected, and that they are now more likely to stay with their employer. However, employers will need to continue to provide leadership on this as more return to workplaces and offices.
The last major technology shift in the telecoms industry was transformational. With the advent of 4G came the smartphone and the mobile internet took off, opening up new applications and services to consumers across the world. Why then is there such pessimism regarding the prospects of 5G in many of the boardrooms of Europe’s major mobile operators?
Kekst CNC’s COVID 19 Opinion Tracker has become a key measure of public opinion throughout the current crisis, and an important tool for companies as they seek to understand changing attitudes towards established institutions, particular sectors, corporate and individual behaviour and considerations such as ESG. The third wave of our tracking survey has found that across the United States, the UK, Germany, France, Sweden and Japan the public believes that Germany has dealt best with the pandemic crisis, while the United States and UK are the worst responders.
As the COVID-19 pandemic unfolded, both the media and general public looked to the most powerful businesses and their leaders, as a source of information and strength in the time of crisis. They faced unprecedented levels of public and media scrutiny; firstly from the outside, challenging their participation and help of the relief efforts to tackle the growing pandemic, and also on the inside, being publicly held to account for how they were communicating the safeguarding of their employees and their livelihoods.